CreditLine AMEX IP Setup
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CreditLine Payment Processing Software Processor Setup - AMEX WEB IP. This site can also be reached at http://docs.911software.com
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Contents
→The official AMEX name for this platform is AMEX WEB IP
Compatibility
Requires version 4.1
Contacts
Please see Processor Support Contact List
Setup Sheet & Reverse PIP Terminal ID
Small Chain Requests
Small Chains are defined as those up to 25 locations
- Phone
- reverse pip requests up to 5 individual requests can be called into 1-800-528-0682. The Product Solutions Consultant can setup and provide the reverse pip tid real time while the caller is on the phone. The caller will need to provide the American Express merchant number, business name, address info, V/MC merchant number, processor, bank and number of terminal id’s needed. Phone requests can be worked Monday thru Friday during the hours of 6 AM to 4:30 PM Phoenix/Mountain Time.
- Fax
- reverse pip requests can be faxed to 1-888-394-2174. All fax requests need to have the American Express merchant number, business name, address info, V/MC merchant number, processor, bank, and number of terminal id’s needed. The setup department will process the request and fax the information back to the originator. All fax requests are worked within 24 to 48 business hours. Any order that is received after 2:00pm CST will be counted in their next days work.
- reverse Pip requests can be emailed to [email protected], [email protected]. An setup excel file needs to be filled out and attached to the request (please, obtain from AMEX). The setup department will process the request and email the information back to the originator. All email requests are worked within 24 to 48 hours (excluding weekends and holidays). Any order that is received after 2:00pm CST will be counted in their next days work.
Large Chain Requests
ll large chain requests should be referred to Lakishe A Butter. Large chains consist of more than 25 locations. Anything under 25 should be handled in one of the two options that are listed above. Lakishe’ information is listed below.
Phone – (602) 537- 2766
Email Address – [email protected]
- Back-up Contact
- Gina Lane
Phone – (602) 537-7808
Email Address – [email protected]
Connection Configuration
- Click OK and OK to close all dialogs.
Advanced Connection Configuration
It is recommended by American Express to use a location specific server. The server to be used with AMEX is specified in 911/data/ccv_link.ini like so:
[Link TCP.AMEXIP]
Host=www206.americanexpress.com
TestHost=qwww206.americanexpress.com
Port=443
App=/IPPayments/inter/ws/ISOMessageAuth.do
- If you are East of Mississippi, then it is recommended to specify the Minneapolis host like so (note the m in front of www206 and the App is different):
[Link TCP.AMEXIP]
Host=mwww206.americanexpress.com
Port=443
App=/IPPayments/inter/CardAuthorization.do
- If you are West of Mississippi, then it is recommended to specify the Phoenix host like so (note, there is no m in front of www206 and the App is different):
[Link TCP.AMEXIP]
Host=www206.americanexpress.com
Port=443
App=/IPPayments/inter/ws/ISOMessageAuth.do
Authorization Configuration
Using Apply To Auths
→ If you are using version 3.03.16+, you can populate most of the settings in the Authorization Configuration by using Apply to Auths feature in CreditLine Settlement Parameters Dialog.
→ Note: Apply To Auths copies the settlement config values into the Auth Config Dialogs for all accepted cards of the same class.
Settlement Configuration
- Select the fields as shown below
→ Make sure to check Apply to Auths!
