Difference between revisions of "Expired Transactions Re-Run"

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(Expired Auth Codes)
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==Expired and Invalid Auth Codes==
 
==Expired and Invalid Auth Codes==
Most processors will cause the The [[Credit Card Glossary#Auth Code|auth codes]] to expire after some time. In this case you won't be able to batch the transactions. A high rate may also be charged for very old [[Credit Card Glossary#Auth Code|auth codes]]. have expired and you can no longer batch the transactions. The [[Credit Card Glossary#Auth Code|auth codes]] may also have been obtained from the wrong merchant account and need to be requested from the right one.
+
Most processors will cause the [[Credit Card Glossary#Auth Code|auth codes]] to expire after some time. In this case you won't be able to batch the transactions. A high rate may also be charged for very old [[Credit Card Glossary#Auth Code|auth codes]]. have expired and you can no longer batch the transactions. The [[Credit Card Glossary#Auth Code|auth codes]] may also have been obtained from the wrong merchant account and need to be requested from the right one.
  
 
==Re-Authorization Procedure==
 
==Re-Authorization Procedure==
  
#Export the transaction journal to a file using '''[[CreditLine Import/Export|export procedure]]'''. Make sure to enable '''Include Tips''' check box if available.
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The EXPORT+IMPORT procedure is no longer PCI compliant and has been deprecated.
#Delete the '''[[CreditLine_Directory_Structure#Transaction_Journal|Transaction Journal]].''' This will remove all unbatched transactions from the program.
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Please upgrade to Version 4.1.3 or higher to use the Re-Auth feature below:
#[[CreditLine Configuration Reload|Reload configuration]]
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#Import the exported file using '''[[CreditLine Import/Export|import procedure]]'''. DO NOT check '''Directly To Journal''' since you need to obtain new '''[[Credit Card Glossary#Auth Code|auth codes]]''' from the processor.
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#[[CreditLine Configuration Reload|Reload configuration]]
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#Batch the new transactions.
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==Single Transaction Adjustment==
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This functionality is only available for transactions that have passed the expiration limit, to prevent duplicates.
In very rare cases there are transactions that are dated beyond the backup period. In this case you would have to re-authorize one transaction at a time.
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Use 911\Data\911_CCV.INI to configure this limit.  In certain cases, the limit will need to be shortened.
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<pre>
 +
;Specifies the days after which the authorization will be expired at
 +
;the processor's side and manual re-authorization will be allowed.
 +
;Default: 10
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;AuthorizationExpiredDate=10
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</pre>
 +
 
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[[Image:reauth1.png|none|framed|To perform the re-auth transactions, go to CreditLine Manager->View->View/Modify current Batch, choose one or more transactions, and click “Reauth”]]
  
  
 
[[Category:CreditLine Manual|Exp]]
 
[[Category:CreditLine Manual|Exp]]

Revision as of 07:37, 21 November 2014

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Loss Prevention

  1. Don't Panic! CreditLine credit card software retains all the information necessary to move the money between acccounts correctly, as soon as the account is setup as required.
  2. Before any changes, backup your entire 911 folder!
  3. Update the software to the latest version before any major journal manipulation with CreditLine Batch Archive Dialog and Import/Export utilities. However, when performing routine software upgrades, batch out all outstanding transactions before upgrading the software.
  4. Make sure that the account is setup correctly, licensed and that no errors are displayed on startup of the server or in the CreditLine Manager Info Panel.

Expired and Invalid Auth Codes

Most processors will cause the auth codes to expire after some time. In this case you won't be able to batch the transactions. A high rate may also be charged for very old auth codes. have expired and you can no longer batch the transactions. The auth codes may also have been obtained from the wrong merchant account and need to be requested from the right one.

Re-Authorization Procedure

The EXPORT+IMPORT procedure is no longer PCI compliant and has been deprecated. Please upgrade to Version 4.1.3 or higher to use the Re-Auth feature below:

This functionality is only available for transactions that have passed the expiration limit, to prevent duplicates. Use 911\Data\911_CCV.INI to configure this limit. In certain cases, the limit will need to be shortened.

;Specifies the days after which the authorization will be expired at 
;the processor's side and manual re-authorization will be allowed.
;Default: 10
;AuthorizationExpiredDate=10
To perform the re-auth transactions, go to CreditLine Manager->View->View/Modify current Batch, choose one or more transactions, and click “Reauth”