Expired Transactions Re-Run
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CreditLine Payment Processing Software Manual. This site can also be reached at http://docs.911software.com
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Contents
Loss Prevention
- Don't Panic! CreditLine credit card software retains all the information necessary to move the money between acccounts correctly, as soon as the account is setup as required.
- Before any changes, backup your entire 911 folder!
- Update the software to the latest version before any major journal manipulation with CreditLine Batch Archive Dialog and Import/Export utilities. However, when performing routine software upgrades, batch out all outstanding transactions before upgrading the software.
- Make sure that the account is setup correctly, licensed and that no errors are displayed on startup of the server or in the CreditLine Manager Info Panel.
Expired Auth Codes
Most processors will cause the The auth codes to expire after some time. In this case you won't be able to batch the transactions. A high rate may also be charged for very old auth codes. have expired and you can no longer batch the transactions.
Location of the Transaction Journal
The journal of all transactions is under the 911\data directory in ccv_jor.dat (or ccv_jor?.dat where ? is merchant index if you are using a multiple merchant setup. See CreditLine Directory Structure for more info.
Re-Authorization Steps
In either case mentioned above you will have to follow these simple steps:
- Delete the old transactions
- Re-run the journal on the correct merchant account again.
- Batch the new journal.
Re-Authorization Procedure
- Export the transaction journal to a file using export procedure. Make sure to enable Include Tips check box.
- Delete the CreditLine Transaction Journal File
- Reload configuration
- Import the exported file using export procedure. DO NOT check Directly To Journal since you need to obtain new auth codes from the processor.
- Reload configuration
- Batch the new transactions.
Single Transaction Adjustment
In very rare cases there are transactions that are dated beyond the backup period. In this case you would have to re-authorize one transaction at a time.
