Template:CreditLine Manual Credit

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In some cases the bank cannot credit the moneys to the right account. We will deal with this case here. Whether or not the bank can debit the moneys from the wrong account, you will need to follow the procedure below

 Do not reload the configuration or restart the program
 until the end of the entire process, because that will refresh the list of backed up batches
 to include the most recent batches and will make things confusing!
  1. Setup the new account correctly. Make sure you followed the Loss Prevention procedure at the beginning of the guide. Don't forget to reload the configuration after all the changes!
  2. Open CreditLine Batch Archive Dialog.
    In some extreme cases the transactions that you are looking for can only be found by clicking the Radio Buttons "Before Batch" and "Daily Backup"
    a)Select the journal file to be reversed. You can click Open to review the journal and make sure that it is the correct journal to be credited.
    b) In the Output File field enter the path to the current journal file that will be created from a reversed copy of the backed up journal for the date and time selected.
    c) Click Reverse. This will reverse and copy the backed up journal into the the selected path.
  3. Check Credit To Sale to reverse all Credits to Sales. This will create a sale without proper authorization code in the wrong account but it will do the trick.
  4. Now you have the selected batch journal reversed and installed as the current journal.
  5. Do not reload the configuration or restart the program because that will refresh the list of backed up batches to include the most recent batches and will make things confusing.
  6. Verify the new journal with CreditLine ViewModify Dialog
  7. Batch the new journal as you normally would.
  8. Note the time on the system clock: Timestamp1.gif. The batches are time-stamped every minute. For proper accounting, please wait until the clock changes to the next minute before running the next batch: Timestamp2.gif.
  9. Do not reload the configuration or restart the program!
  10. Go back to Step 2 and repeat the steps for every batch that you need to credit.