Template:CreditLine Manual Credit
From Payment Processing Software Library
In some cases the bank cannot credit the moneys to the right account. We will deal with this case here. Whether or not the bank can debit the moneys from the wrong account, you will need to follow the procedure below
Do not reload the configuration or restart the program until the end of the entire process, because that will refresh the list of backed up batches to include the most recent batches and will make things confusing!
- Setup the new account correctly. Make sure you followed the Loss Prevention procedure at the beginning of the guide. Don't forget to reload the configuration after all the changes!
- Open CreditLine Batch Archive Dialog.
→In some extreme cases the transactions that you are looking for can only be found by clicking the Radio Buttons "Before Batch" and "Daily Backup" - Now you have the selected batch journal reversed and installed as the current journal.
- Do not reload the configuration or restart the program because that will refresh the list of backed up batches to include the most recent batches and will make things confusing.
- Verify the new journal with CreditLine ViewModify Dialog
- Batch the new journal as you normally would.
- Note the time on the system clock: . The batches are time-stamped every minute. For proper accounting, please wait until the clock changes to the next minute before running the next batch: .
- Do not reload the configuration or restart the program!
- Go back to Step 2 and repeat the steps for every batch that you need to credit.