Difference between revisions of "Template:Duplicate Batch ID"
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→ If you need to delete all pending batch transactions, because they already went through, see [[CreditLine_Operation_FAQ#Deleting_Batch_Transactions|Deleting Batch Transactions]]. | → If you need to delete all pending batch transactions, because they already went through, see [[CreditLine_Operation_FAQ#Deleting_Batch_Transactions|Deleting Batch Transactions]]. | ||
− | The Duplcate [[Batch]] ID errors are caused by processor receiving the same [[Batch|batch]] number on two batches. Processors generally require unique numbers for their batches. | + | The Duplcate [[Batch]] ID errors (ERR: DUP) are caused by processor receiving the same [[Batch|batch]] number on two batches. Processors generally require unique numbers for their batches. |
CreditLine_Operation_FAQ#Deleting_Batch_Transactions | CreditLine_Operation_FAQ#Deleting_Batch_Transactions |
Revision as of 18:12, 29 January 2009
→ Whenever a batch fails, make sure to call the processor to see if some part of the batch already went through to avoid double batching.
→ If you need to delete all pending batch transactions, because they already went through, see Deleting Batch Transactions.
The Duplcate Batch ID errors (ERR: DUP) are caused by processor receiving the same batch number on two batches. Processors generally require unique numbers for their batches.
CreditLine_Operation_FAQ#Deleting_Batch_Transactions
The latest versions will automatically increment the batch id and pop up a message asking if you want to batch, again.
→ Always contact your merchant account provider to verify that you have not actually settled the batch that came back with a "duplicate" error.
In older versions that lack this feature, follow these steps (note, you must upgrade to the latest version to be compliant with the industry regulations):
- Open CreditLine Manager
- From the Top Menu select Configuration->Settlement Configuration
- Select Default
- Click Edit
- Increment the number in Batch Id: field in Current Batch Info on the left. For exampple if it is set to 10, enter 11 or 15.
- Click OK and Close To exit Configuration Dialogs.
- Restart CreditLine Server Program
- Try Batching Again