CreditLine Operation FAQ
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- 1 Batching Selectively and Skipping Transactions
- 2 Deleting Batch Transactions
- 3 Deleting Unbatched Auth Transactions Automatically
- 4 Dial-Up Backup
- 5 Expired Transactions Re-Run
- 6 Finding Problems In Batches
- 7 Limit Of Number of Transactions And Batch Amount
- 8 Origin Of Transactions: Manager vs POS
- 9 Password Reset
- 10 Reports: Abbreviations and Symbols
- 11 Re-running Credit Cards Authorized With The Wrong Account or Test Account (Batch Fails)
- 12 Restoring Journals/Batches
- 13 Reversing Batched Transactions Individually
- 14 Reversing Batches And Wrong Account Batch
- 15 Sorting in Batch Viewer
- 16 Test Merchant Account Batch Re-Run
- 17 Viewing Full Credit Card Numbers
- 18 Also See
Batching Selectively and Skipping Transactions
You can do a partial batch by selecting the transactions and hitting Batch button in CreditLine ViewModify Dialog
Deleting Batch Transactions
→ Note: voided transactions (with asteric next to them) will not be deleted in selective batches unless sent together with live transactions).
- To delete some some transactions: either use Void function in View/Modify Current Batch Dialog or select all transactions that you do not want removed, batch them and then follow the instructions below for deleting all remaining unwanted transactions.
- If the journal is corrupted, or you have too many unwanted transactions in the current credit card processing software batch that you are either unable or unwilling to void individually then you can remove them by deleting the batch storage file.
All unbatched transactions in the current batch are stored in 911/data/ccv_jor.dat file (911/data/ccv_jor?.dat file for CreditLine Multiple Merchant Account Setup, where ? is the merchant index).
- To delete all transactions: remove 911/data/ccv_jor.dat or the corresponding 911/data/ccv_jor?.dat file.
Warning:if this file is removed, all unbatched transactions will be permanently gone!
Deleting Unbatched Auth Transactions Automatically
For more information on dialup backup please see CreditLine Dial-Up Backup
Expired Transactions Re-Run
Finding Problems In Batches
See Finding Bad Transactions In Failed Batches for more information
Limit Of Number of Transactions And Batch Amount
- There is no limit on the batch amount.
- For info on batch transaction number limit, please see CreditLine Automatic Batch Count Management
Origin Of Transactions: Manager vs POS
There are two ways to determine the source of transactions, such as CreditLine Manager or Point Of Sale program:
- Open CreditLine ViewModify Dialog, select the transaction in questions and click Trans Detail button
- look for the Term ID in the line Info: Entry Type=0 Payment Type=0 Invoice ID=253 Term ID=1000 in the 911\data\ccv_log.txt log file. CreditLine Manager has a fixed Term ID of 1000. Point Of Sale system will use a terminal id that is programmed into the POS for the particular terminal.
To reset your security passwords or if you have been locked out of the Manager permanently, please contact your CreditLine Dealer
Reports: Abbreviations and Symbols
Re-running Credit Cards Authorized With The Wrong Account or Test Account (Batch Fails)
Follow the Expired Transactions Re-Run procedure to fix.
To restore your journal batch see journal backup directory.
Reversing Batched Transactions Individually
Reversing Batches And Wrong Account Batch
If you batched into the wrong account and need to reverse the batch and move the money to another account follow the Batch Reversal and Re-Run procedure.
Sorting in Batch Viewer
In View/Modify Batch Dialog you can sort the data by clicking on the title of the column. For instance, to sort by amount - click on Amount label above the amount column
Test Merchant Account Batch Re-Run
If you have accidentally used a test merchant account and batched the transactions, you can move the funds into a live account by using Test Merchant Account Batch Re-Run procedure.
Viewing Full Credit Card Numbers
To view full unmasked (without ***) credit card numbers and expiration dates, please see CreditLine View Full Credit Card Numbers article.