Difference between revisions of "TraceMode"
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The following is the procedure for the enabling of TraceMode: | The following is the procedure for the enabling of TraceMode: | ||
[[Image:EnableTraceMode.png|none|framed|After logging into the CreditLine Manager, Go to “Tools-> Trace Mode-> Enable Trace Mode”]] | [[Image:EnableTraceMode.png|none|framed|After logging into the CreditLine Manager, Go to “Tools-> Trace Mode-> Enable Trace Mode”]] | ||
− | + | [[Image:EnableTraceMode1.png|none|framed|Copy the Code, by selecting it right clicking and selecting Copy, or Ctrl+C]] | |
+ | [[Image:EnableTraceMode2.png|none|framed|Login to the Licensing Web Site. Paste the Code to the "Code" text box (Ctrl+V) and Click "get temp key"]] | ||
+ | [[Image:EnableTraceMode3.png|none|framed|Copy the "temp key" (Ctrl+C)] | ||
+ | [[Image:EnableTraceMode4.png|none|framed|Paste the temp key into the "Password" text box and then click "OK" (make sure there are no extra spaces)]] | ||
+ | [[Image:EnableTraceMode5.png|none|framed|After logging into the CreditLine Manager, Go to “Tools-> Trace Mode-> Enable Trace Mode”]] | ||
+ | [[Image:EnableTraceMode6.png|none|framed|After logging into the CreditLine Manager, Go to “Tools-> Trace Mode-> Enable Trace Mode”]] | ||
[[Category:CreditLine Troubleshooting|TraceMode]] | [[Category:CreditLine Troubleshooting|TraceMode]] |
Revision as of 05:02, 21 November 2014
This article is part of the Payment Processing Software Library |
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See also... | |
CreditLine Payment Processing Software Advanced Debugging - TraceMode. This site can also be reached at http://docs.911software.com
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Contents
Overview
TraceMode is an advanced debugging mode, where additional protocol information is stored in the log.
Enabling TraceMode
Only a dealer can enable the TraceMode, because access to the licensing server is required to temporarily switch it on. The password retrieved on the license system is valid for 24 hours. Once the trace mode is enabled, it will last 24 hours, unless disabled manually on CreditLine Manager. To utilize the full functionality of the TraceMode, please go to “Tools-> Collect Support Files” to create the support package. You can then email the support package to our support team.
The following is the procedure for the enabling of TraceMode:
[[Image:EnableTraceMode3.png|none|framed|Copy the "temp key" (Ctrl+C)]