Difference between revisions of "Dealer Licensing Guide"

Revision as of 23:17, 20 December 2007

CreditLine Payment Processing Software Dealer Licensing Guide. This site can also be reached at http://docs.911software.com

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How Does Merchant Account Work?

A merchant account is an account that is created so that a business or individual can accept credit cards, debit cards, gift cards and other forms of electronic payment. This is also widely known as payment processing.

Merchant Account is created by processors (such as TSYS, FDC, Global, etc). Merchant Accounts are bank independent. A given merchant account can connect to any bank account. Therefore, no matter which bank the merchant is using, they can change processors at will and they do not have to obtain their merchant account from their bank.

To process transactions, a merchant is charged a fee called a discount rate. The discount rate is a percentage of the dollar amount of the transaction. The discount rate varies, but is based on the business type, the method the transaction is taken (Swiped, Keyed, Internet), and other qualifying factors. An additional fee called a transaction fee, normally a flat fee, is also applied for each transaction that the merchant processes.

How Does CreditLine Work?

What Is Included In A License?

A credit card software license is based on a merchant account. You can use up to 30 free terminals with a single merchant account license. There are no surcharges or monthly fees.

How To Get A License?

Credit card software has to be setup differently for every merchant account.

1. Fill out the CreditLine Setup Sheet for the correct processor
2. Setup the merchant account in CreditLine
3. Email

911 Software Licensing Steps

The following steps will occur on 911 Software side:

1. Updating the setup for any new features. Validating compliance with new industry standards.
2. Licensing the software (getting the code for the key and entering it into the software
3. Running live VISA, MC, AMEX etc cards for 1 sale and 1 credit each on live customer account
4. If step 3) fails for any card - call the processor to debug
5. Running the batch on the live customer account. Validating end of day batch
6. If step 5) fails for any card - inform the dealer. Work with dealer to resolve
7. Email the setup file back to the dealer.

Dealer Licensing Procedure

If you have already setup your credit card software, please skip to step 5. If you are switching processors make sure to batch out any pending transactions and back up your current setup (c:\911\data\ccv_info.dat) file.

1. Investigate the latest offerings from the supported processors
2. Print the setup sheet for you chosen processor (optional)
3. Contact your chosen processor or merchant account sales representative for your account setup
4. Setup the software configuration
5. Test the new merchant account
6. Email ccv_info.dat file from c:\911\data directory to File:Email license.PNG
7. We will license and test your setup for authorization and batch
8. We will email the file back to you
9. Copy licensed ccv_info.dat into c:\911\data directory
10. Restart CreditLine Server to apply changes
11. Check the setup in CreditLine Manager to make sure that your business information is correct
12. You are now ready to accept charges on your new merchant account!

Testing the Merchant Account

To avoid delays, please test the new merchant account before emailing it to us.