Difference between revisions of "Finding Bad Transactions In Failed Batches"
| Line 6: | Line 6: | ||
# Start [[CreditLine ViewModify Dialog]] | # Start [[CreditLine ViewModify Dialog]] | ||
| − | # Select just VISA and MasterCard transactions and Batch them. | + | # Select just VISA and MasterCard transactions and Batch them. See screenshot below. |
<br>[[Image:VM_select_batch.gif|none|framed|Select fields as shown, click '''Select All''' and '''Batch''']] | <br>[[Image:VM_select_batch.gif|none|framed|Select fields as shown, click '''Select All''' and '''Batch''']] | ||
# Select just American Express transactions and Batch them. | # Select just American Express transactions and Batch them. | ||
Revision as of 16:27, 8 January 2007
| This article is part of the Payment Processing Software Library |
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| Get it... | |
| Install it... | |
| Connect to it... | |
| Set it up... | |
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→ Manual & User Guide | |
| Fix it... | |
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→ Errors & Troubleshooting | |
| Get Help... | |
| More Info ... | |
| See also... | |
CreditLine Payment Processing Software Errors. This site can also be reached at http://docs.911software.com
→ Looking for better rates? Get a Free Credit Card Processing Cost Comparison!
The easiest way to find a bad transaction in a batch is by using CreditLine ViewModify Dialog
See below for steps to finding bad transactions in failed batches quickly...
- Start CreditLine ViewModify Dialog
- Select just VISA and MasterCard transactions and Batch them. See screenshot below.
- Select just American Express transactions and Batch them.
- Select just Discover transactions and Batch them.
- Select all remaining transactions and Batch them.
If any of the steps above fail, contact the processor PC Support. Provide them with the information on the failed cards and ask them to set them up in the account. If a card is trully bad, you can also call-in for an Auth Code and force the transaction.
