Removing AMEX Split-Dial
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CreditLine Payment Processing Software Compliance Guide. This site can also be reached at http://docs.911software.com
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Contents
This article is a part of the AMEX CAPN Compliance guidelines for Dial-Up accounts using AMEX split-dial for auth and/or settlement. If you do not use split-dial (Reverse PIP) for AMEX, you are alread compliant and do not need to follow this guide.
→ Note, example above uses TSYS/VITAL. Please use the same processor that is selected for VISA and Mastercard.
If you are using version 3.03.16+, you can populate most of the settings in the Authorization Configuration by using Apply to Auths feature in CreditLine Settlement Parameters Dialog.
→ Note: Apply To Auths copies the settlement config values into the Auth Config Dialogs for all accepted cards of the same class.
Which merchants are affected?
Only merchants using Split-Dial and Split-Settlement (Reverse PIP) are affected by this requirement. Merchants that accept American Express through a processor (default setup) are automatically upgraded and should seek confirmation from their processor that they will be compliant by the deadline.
Split-Dial and Split-Settlement IP Replacement
911 Software is currently working with American Express to bring you a new product - AMEX IP Split-Auth and Split-Settlement (IP Based Reverse PIP). 911 Software CreditLine Credit Card software will be among the first to offer full support for this new AMEX product. If the merchant is currently using Split-Dial for American express, the software will have to be upgraded to the version that supports the AMEX IP compatible product. All of the credit cards will then go through IP high speed. A beta version (3.03.12 Beta3 and up) of the AMEX IP capable software can be downloaded from Beta Versions Section of 911 Software Downloads Page
Benefits of AMEX High Speed Processing
- No need for dial-up modem
- Significantly faster processing
- Improved reliability
- Better rates, after adding the new easier high speed AMEX split-settlement.
Non-IP accounts
Merchants that have no access to IP (DSL, Cable, etc) and are using Split-Dial will have to convert to processor based (non-Reverse PIP) AMEX processing. Split-Dial and Dial-Up based Split-Settlement is being phased out in favor of AMEX-IP processing.
How to Revert From Amex Split-Dial To Default Setup?
Please see Removing AMEX Split-Dial
