TraceMode
This article is part of the Payment Processing Software Library |
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CreditLine Payment Processing Software Advanced Debugging - TraceMode. This site can also be reached at http://docs.911software.com
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Overview
TraceMode is an advanced debugging mode, where additional protocol information is stored in the log.
Enabling TraceMode
Only a dealer can enable the TraceMode, because access to the licensing server is required to temporarily switch it on. The password retrieved on the license system is valid for 24 hours. Once the trace mode is enabled, it will last 24 hours, unless disabled manually on CreditLine Manager.
The following is the procedure for the enabling of TraceMode:
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Sending the Debug Data
To utilize the full functionality of the TraceMode, please go to “Tools-> Collect Support Files” to create the support package. You can then email the support package to our support team.